Privacy Policy

1. Who We Are

WebNT  Digital Agency is a Botswana-registered service provider, and adheres to GDPR and SADC data protection standards.

2. Data We Collect

  • Provided by you: Name, contact details, company, city, country, project specifics, uploaded file.

  • Automatically collected: IP address, browser type via cookies/analytics (with consent).

3. Legal Bases for Processing

  • Contractual necessity: To respond to consultations and deliver requested services.

  • Consent: For marketing and use of optional fields.

  • Legitimate interest: For internal security, fraud prevention, and analytics.

  • Legal obligations: To comply with local or international regulations.

4. Data Subject Rights (Botswana DPA + GDPR)

You have the right to:

  • Access, correct, or update your data

  • Request deletion when no longer necessary

  • Restrict processing or object

  • Receive data portability

  • Withdraw consent anytime (without penalty)

  • Object to automated decisions (if any)

For children under 16, parental consent is required

5. Data Minimization, Quality & Retention

We collect only necessary data and ensure it is accurate and up-to-date. Your data is retained only for the duration necessary to provide services, typically no longer than 5 years, unless legal requirements dictate otherwise

6. Cross-border Transfers

If data moves outside Botswana, it’s only to jurisdictions with recognized adequacy (e.g., EU), or under approved safeguards like Standard Contractual Clauses

7. Data Security

Appropriate technical and organizational measures are in place (encryption, access control, pseudonymization). We conduct regular security reviews and vulnerability testing.

8. Breach Notification

In case of a data breach, we will notify:

  • The Commission within 72 hours, and

  • Affected individuals promptly if there’s a risk to rights and freedoms

9. Data Protection Office

Email: support@webnt.co.bw

10. Third‑Party Processors

We may share your data with trusted service providers (e.g., hosting, analytics) under lawful agreements to ensure compliance with privacy standards.

11. Cookies & Tracking

We use cookies for site functionality, analytics, and marketing. We only use cookies that identify individuals with explicit consent.

12. Automated Decisions / Profiling

No automated decisions or profiling affecting your legal rights are used.

13. Updates to This Policy

We may update this policy. Changes will be clearly posted with a revision date. Continued use implies acceptance.

14. Contact & Complaints

To access or manage your data or exercise rights, email: support@webnt.co.bw
You may also complain to:

  • Botswana Information and Data Protection Commission

  • Relevant EU supervisory authority (if covered under GDPR).