Ongoing support and maintenance

24/7 WordPress website maintenance & management and support services that power digital growth.Focus on what you do best — running your business — and leave your website maintenance needs to our team of WordPress experts.

Need help maintaining WordPress? We’ve got your back.

Partner with the team that offers every aspect of premium WordPress support services.
24/7 website edits

Get unlimited website edits when you sign up for a monthly WebNT maintenance plan.

Speed optimization

Our speed engineers aim to have your site loading in under 3 seconds. We put your site through rigorous testing and work on all metrics to improve site speed!

Weekly updates

Your plugins, themes, and core files are updated weekly and included in monthly reports to make sure your WordPress maintenance services run smoothly.

Security fully managed

We make sure your website is as close to 100% secure as humanly possible with our thoroughly tested proprietary site security configurations.

Malware Removal

We fully clean out malware and other malicious activity on websites under our care. Our WordPress Malware removal service is included in SmartCare and above plans.!

Mobile & Tablet Responsiveness

We audit sites on passing Google’s mobile-friendly test and make improvements towards having all pages responsive across current browsers and screen sizes.

Backup & Restoral Service

Our team backs up your entire website to our reliable Amazon S3 cloud so that even if your server crashes, nothing from your website is ever lost.

24/7 emergency support

Your website is checked every day. And because our team is working 24/7, we can assist any time day or night, 365 days a year.

WordPress Care Plans & Maintenance Packages

Care Plans From a 24/7 Website Support Partner to Manage Every Aspect of Your WordPress Site.
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✓ Weekly WP Updates


✓ Monthly reports

✓ 24/7 Uptime Monitoring

✓ Google Analytics Integration

✓ Cloud Backups (1x Weekly)


Most Popular


✓ + All services from SmartMaintain

✓ Performance monitoring

✓ Ongoing Security Scanning

✓ Complete malware removal

✓ Spam Filtering and Cleansing


Good Value


✓ + All services from SmartProtect

✓ 24/7 Emergency Support

✓ Speed Optimization (1x Monthly)

✓ Mobile & Tablet Optimization

✓Unlimited hours of content updating*




✓ + All services from SmartCare

✓ Priority Support

✓ Image & Media Optimization

✓ Unlimited  hours of content updating*

✓ Cloud Backups (4x Daily)


Most Common Frequently Asked Questions

You’ve Got Questions. We’ve Got Answers.

How do I get started with my WordPress website maintenance plan?

To sign up with one or multiple website maintenance plans, you can click the “Choose Plan” button for the plan you want to sign up for.

Once selected, you will be taken to a page to make the quotation of your plan. Fill out the information to complete the quote and create your account with us.

Once quote is completed, we’ll send you a series of onboarding and introductory emails. The first email will inform you how to give our operations team secure access to your site(s). The following emails will also detail how to effectively ask for edits, the best screen capture tools, our progress with things like plugin updates and speed optimization, and other ways to get the most value out of your plan.

We measure results based on the success of our clients. We have a whole team devoted to client success that’s part of our support desk and helping you get started is a huge part of that.

What's included in your content updates? What's not included?

Content edits do include edits to content on any page, changing banners, headers, or footers, changing plugin settings, CSS adjustments, blog content or context edits, formatting landing pages, changing images or text, adding coupon codes or updating shopping carts.

Content updating does not include custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD to WordPress, creation of content, or building out a new website or subdomain.


Included: You want us to upload blog content that you created with attached images that have been sent and format for WordPress with instructions

Not included: You want us to create a blog post, find images and upload to WordPress with no instruction for formatting


Included: You want us to add a new product to your WooCommerce store (for which you’ve provided all needed content).

Not included: You want us to create a custom checkout process for your WooCommerce store.


Included: You want us to install and set up a plugin to use its built-in functionality.

Not included: You want us to create new functionality that doesn’t exist in a plugin. (This would require custom development which may be available at an hourly development rate.)


Included: You want us to take the text that you emailed to us and use it to replace the current content on your About page.

Not included: You want us to write content for or design your About page.

We’d be happy to help you with custom development as well. That kind of project is fully covered by our hourly work or a retainer plan.

Do you manage WooCommerce websites?

We sure do! Websites with advanced functionality like this require our SmartCare Plan as do membership sites, multi-language sites, any sites with on-site payments, etc. They take more resources for us to manage so making sure you’re on the right plan means we’ll be able to dedicate what’s needed to keep your website secure, fast, and running smoothly.

Does it matter what hosting provider I'm using?

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No! We’ll work with any website regardless of where it’s hosted.

We understand that different websites have different needs and that people have realistic budgets that they have to meet.

That being said, we may not be able to achieve your speed and security goals on a shared hosting provider.

What if I have multiple (2+) sites that need to be managed?

No problem! We can manage websites for you whether you’re running 1 or 10.

Our care plans each cover one single site, domain, subdomain or WordPress installation. If you have multiple sites as subdomains of a site (e.g.  and they still count as separate sites. If you have 3 websites that you’d like us to manage, you’ll need 3 plans, one for each site.


You are more than welcome to choose different plans for each website depending on the needs of each individual site.

What if I have more questions?

Call us anytime at (+267) 75697942 and we’ll do our best to answer all your WP Maintenance & Support questions.