INDUSTRY
Education
Institutional websites for students, staff and stakeholders.
WHAT WE UNDERSTAND
What the information system has to support
Education websites are large information systems. Prospective students, current students, staff, parents, partners and the public can all arrive with different questions, so programme structure, search, publishing governance and clear application journeys become central design problems.
Digital priorities
Not every organisation needs the same stack. These are the priorities that tend to shape a sensible solution in this environment.
Relevant capabilities
Institutional websites
Organise high-volume institutional content around the people looking for it.
Programme directories
Apply the capability to a clear operational or customer need in this sector.
Applications and forms
Capture complete information and route it to the right team.
Staff directories
Apply the capability to a clear operational or customer need in this sector.
Research and publications
Make publications and knowledge assets easier to find and maintain.
Accessibility
Make important information usable by more people and devices.
BEFORE PROCUREMENT OR BUILD
Questions worth resolving.
These questions help reveal whether the requirement is mainly a content problem, transaction problem, operational problem or a combination of all three.
Which audiences need different journeys through the same content?
How will programmes and application information stay current?
Who publishes news
events